What is MyReviewz™?

MyReviewz™ is an all-in-one web application for monitoring and managing customer reviews, receiving and resolving customer concerns, and conducting customer surveys. Setup takes only a few minutes. After setup, most functions operate automatically. MyReviewz™ is available through an affordable monthly subscription.

Who it's for

MyReviewz™ is designed for businesses that receive reviews on Google or Tripadvisor. It helps businesses get more reviews by making reviews easier and more engaging for customers to write and post. It also allows customers to report concerns privately to your team, giving your business an opportunity to resolve a problem before a negative experience becomes a negative review.

One core module and two optional add-ons

MyReviewz™ consists of one core module and two optional add-ons. Reviewz™ is the core module. Rezolv™ and Surveyz™ are optional add-ons.

Reviewz™ — core module ($29/month). Every paid MyReviewz™ account includes Reviewz™. It provides the tools needed to monitor, analyze, and respond to reviews on Google and Tripadvisor.

  • Google review monitoring. MyReviewz™ automatically checks for new Google reviews of your business, and your responses.
  • Tripadvisor review monitoring. If your business has a Tripadvisor profile, MyReviewz™ automatically checks for new Tripadvisor reviews of your business, and your responses.
  • Dashboard. See your current rating, rating trend, and a Needs your attention list of reviews that have not received a response.
  • Your own QR code and review page (more on this below).
  • Review responses. Respond to reviews from MyReviewz™.
  • AI-drafted reply suggestions. MyReviewz™ prepares a suggested reply to each review. You review and edit the draft before posting it. MyReviewz™ never posts a reply automatically.
  • Weekly AI Insights. Receive a short, plain-language weekly summary of what recent reviews say.
  • Peer comparison. Compare your rating with those of similar nearby businesses.

Reviewz™ does not have separate basic and advanced versions. All Reviewz™ subscribers receive the same features.

Rezolv™ — private concerns (+$19/month). When a dissatisfied customer scans your QR code, Rezolv™ allows the customer to send your business a private concern instead of posting a public review. Your team receives the concern directly and has an opportunity to resolve it. The concern is never displayed publicly.

Rezolv™ does not have separate basic and advanced versions. All Rezolv™ subscribers receive the same features.

Surveyz™ — customer surveys (+$19/month). Surveyz™ allows you to conduct short surveys through the same QR code customers use for reviews. For example, you can ask what customers think about a new menu, Saturday hours, or a new front-desk arrangement.

Surveyz™ does not have separate basic and advanced versions. All Surveyz™ subscribers receive the same features.

The Complete bundle includes Reviewz™, Rezolv™, and Surveyz™ for $59/month, saving $8 per month compared with purchasing both add-ons separately. For a complete comparison, see Plans compared.

One QR code for reviews, concerns, and surveys

Every business receives a personalized MyReviewz™ QR code and review page. The code can be printed on a table tent, sticker, receipt, drink coaster, window cling, or sign near the register. Scanning it opens the business's MyReviewz™ page, which guides the customer through leaving a review.

Displaying your MyReviewz™ QR code provides a direct way to ask customers for reviews.

The same QR code supports additional functions when Rezolv™ or Surveyz™ is added. With Rezolv™, a dissatisfied customer can report a concern privately to management and seek a resolution before posting a review. With Surveyz™, the customer can answer questions created by your business. A single MyReviewz™ QR code therefore supports reviews, private concern resolution, and surveys.

Try everything free for 30 days

Every new account begins with a 30-day free trial of all three modules. No credit card is required. Reviewz™, Rezolv™, and Surveyz™ are available from the first day of the trial.

If you do not select a paid plan before the trial ends, your account moves to Free. You can continue to sign in, view your dashboard, and use your QR code. Review monitoring and Weekly Insights pause until you select a paid plan. No data is deleted when the trial ends, and selecting a plan restarts the paused functions immediately.

Questions?

We're happy to help. Email us anytime at help@myreviewz.app.

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